Make a referral

Are you a DUSD employee who knows of a student or district family that could benefit from TLC support services?

Please email the confidential referral form to .

Please consult with the Department of Children and Family Services at (800) 540-4000 in cases of suspected child abuse, neglect, and domestic violence.

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(562) 904-3577

Frequently asked questions

Who can submit a referral?

Referrals can be submitted by DUSD faculty and staff ONLY.

Is it ok to have a parent call TLC directly without an actual TLC referral submission?

Yes, however this is not recommended if the school site would like a report back from TLC. The follow up report is often a very useful tool for the school.

Can I call TLC to request support services for a family without completing a referral?

No, all official referrals must be completed and signed by an administrator.

How do I submit a TLC referral?

Please download the form on this webpage. Email it to and copy your administrator.

Must I make the parent aware that a referral will be submitted?

It is highly recommended that the parent is made aware that TLC will be contacting them; otherwise, it’s difficult for them to trust the call.

What if the student has or does not have health insurance?

TLC staff will screen for eligibility (financial and health benefits status) then provide the appropriate support, either at TLC (if they qualify) or they will be referred to a local agency.

Can I give the referral to the parent to take to TLC?


Will the parent be told what has been written on the referral?

The TLC Referral Form is confidential. However, the information may be shared with other appropriate DUSD staff.

How long does it take for TLC to process a referral?

Approximately 1 week, depending on parent contact/availability.
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Our mission

Our goal is to create True Lasting Connections between the Downey community and the families of Downey Unified School District to ensure our students reach their fullest potential.

Established 2000